BRG Hospitality SMS Privacy Statement and Terms of Service

Effective date: December 12, 2025

At BRG Hospitality Group, LLC (BRG), we are committed to protecting the privacy of our employees, job applicants, and internal partners. This SMS privacy policy explains how we collect, use, and protect your information when you interact with our Human Resources and internal communications teams via text messaging (SMS/MMS).

1. Information we collect

When you opt-in to receive SMS messages from BRG, we may collect the following personal information:

  • Your mobile phone number

  • Your name and employee identification number (if applicable)

  • Any information you provide in your message responses regarding your employment or application status

  • Message delivery and interaction data (e.g., timestamps, status)

2. How we collect your information

We collect information directly from you when:

  • You submit a job application or inquiry via our careers portal

  • You complete new hire onboarding paperwork

  • You update your contact information in our internal HR or payroll systems

  • You opt in to receive emergency notifications

3. How we use SMS information

We use your SMS data strictly for internal business and employment-related purposes, including to:

  • Coordinate interviews and communicate recruitment updates

  • Distribute urgent company announcements or emergency safety alerts

  • Send reminders regarding benefits enrollment, payroll, or mandatory training

  • Respond to your HR-related inquiries

4. Sharing your information

BRG Hospitality Group, LLC does not sell or share your SMS opt-in data with third parties for their marketing purposes.

We may share your information with trusted service providers who help us deliver our internal messaging and HR services, such as:

  • Workforce management platforms

  • Payroll and benefits administrators

  • Emergency notification systems

  • Phone carriers

These vendors are contractually obligated to keep your information secure and only use it to provide services to BRG Hospitality Group, LLC.


5. Your choices & rights

You can opt out of HR-related SMS messages at any time by replying “STOP” to any message. To request access to or update your contact information, please contact us at info@brg-hospitality.com.

6. Data security and retention

We implement reasonable technical and organizational measures to protect your personal data. SMS data is retained only as long as necessary to fulfill the purposes outlined above or to comply with legal employment record-keeping obligations.

7. Changes to this policy

We may update this SMS privacy policy periodically. If we make material changes, we’ll notify you via SMS. Continued use of our SMS service indicates your acceptance of the revised policy.

8. Contact us

If you have any questions about this policy or your SMS data, please contact us at:

SMS Terms of Service

By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from BRG Hospitality. This includes SMS messages for conversations (external). Message frequency varies. Message and data rates may apply. See privacy policy above. Message HELP for help. Reply STOP to any message to opt out.